October 21, 2024
Hi everyone,
We are thrilled to announce that we have successfully achieved our goals for the first phase of our transformation and learned a significant amount. As we reflect on this journey, we are eager to share our insights and unveil an expanded set of priorities for the next steps ahead.
Over the past 16 weeks, we have made significant strides in laying the groundwork and building the organizational muscle to tackle system transformation – a testament to our collective efforts and dedication. We couldn’t have done this without input from all partners, including those in the community, government, foundations, and staff. Thank you to everyone who has taken part in this work!
Opportunity For Detailed Overviews
The “At a Glance” section of this email includes an overview on the progress made in each workstream.
To learn more about our progress across each of the transformation priorities over the initial phase of work, we also invite you to attend any or all the following forums for a deeper dive into the work:
| Workforce Recruitment |
October 23, 2024 @ 12:00pm |
| Medical School Learning System |
October 24, 2024 @ 12:00pm |
| Patient Medical Homes |
October 29, 2024 @ 12:00pm |
| Patient Registry |
October 31, 2024 @ 12:00pm |
| Organization Capacity |
November 6, 2024 @ 12:00pm |
Forums will be held over MS Teams.
These forums will review each workstream’s goals, work completed in Phase 1, and where the workstream is headed. These forums are a chance for you to ask your questions about the work being completed in each workstream. They are open to anyone in Health PEI, Department of Health, Health PEI Board, and Key Government Partners.
You’re welcome to submit your questions, anonymously, in advance.
The forums will also be recorded and posted to the SRC Transformation Office web page.
Next Steps
To continue to use these newly developed abilities, we plan on introducing an expanded framework to guide our efforts in cultivating a resilient health system in PEI.
To do this, we will focus on three focused priorities. These areas have been identified through feedback from staff, community members, and our partners:
- Ensuring every Islander has more access to primary care,
- Improving access and flow to acute care services, and
- Building the foundation for accountability and excellence at Health P.E.I.
Together, we will continue to make great strides in building capacity to support teams in delivering better healthcare for all Islanders.
Mel
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Transformation Updates at a Glance:
- The Transformation Office (TO) workstream focused on developing the organization's internal capabilities through the following deliverables:
- The Transformation Office Design, including the TO’s purpose, process, and governance.
- The Workstream Set-Up Playbook, a standardized tool that can be used to set up additional workstreams.
- The Pulse Check Standard Work, a structured and collaborative approach to monitor progress of key priorities.
- The Organizational Capacity workstream focused on analyzing HPEI’s current state gaps and developed capacity building opportunities through the following deliverables:
- A Current State Review and Capacity Gap Analysis which informed findings through stakeholder analysis validated with the Executive Leadership Team.
- Prioritized Capacity Building Opportunities which was co-designed through workshops with the executive leadership team.
- A Summary of Assessment and Findings which identified 21 capacity building opportunities in the short- and long-term.
- The Workforce Recruitment workstream streamlined the recruitment process and supported the creation of a new Recruitment Team through:
- A Current/Future State Process Map for Physicians to streamline Physician recruitment.
- A Current Future State Process for Non-Physicians Map to streamline recruitment for Allied Health Professionals, Nursing, and Support Staff, with a PMH focus.
- The Patient Medical Home Recruitment Plan which included hiring forecasts and key initiatives to inform the recruitment strategy for PMHs.
- The Patient Medical Home workstream focused on reducing the number of unaffiliated patients in PEI utilizing actional methods through:
- The Operating Model, including the core principles for PMHs across the province.
- The Implementation Playbook which described a step-by-step process to establish a new PMH.
- The Provincial Plan which outlined a clear roadmap to ensure all Islanders are affiliated by 2027.
- The Patient Registry workstream reviewed the registry and aimed to optimize the number of patients assigned to a Most Responsible Provider (MRP) through:
- A Current State Assessment which consolidated 27 pain points to inform future state recommendations.
- The Future State Recommendation which included 17 proposed recommendations to drive transformation in both the short- and long-term.
- A Jurisdiction Scan which examined other patient registry application processes leading to more informed decision-making processes.
- The Medical School Learning Support team focused on increasing collaboration between senior leaders from UPEI and HPEI through the following deliverables:
- Current State & Visioning Report on the state of medical education in PEI with a forward-looking focus on the alignment between UPEI and HPEI.
- Integrated Critical Path Report of priority areas and a critical path of joint work to be completed ahead of the opening of the medical school.
- Organizational Capacity and Program Monitoring Recommendations including key metrics to monitor the medical school's readiness.
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