e-Health

Modernizing Health Care Connectivity Project - Rolling Network Outages

Access Switches - Scheduled Network Outage Notification - July 16th - Completed at QEH

Wi-Fi Controllers - Scheduled Network Outage Notification - August 6th - Completed at Multiple Sites

Wi-Fi Controllers - Scheduled Network Outage Notification - August 28th at PCH - Completed

Wi-Fi Controllers - Scheduled Network Outage Notification - September 3rd at QEH - Completed

Access Points Migrated to-date (PCH and QEH)

Upcoming Scheduled Outages:

Access Layer Switches - Scheduled Network Outage Notification - September 17th at QEH (11PM - 5AM)

Affected TRs : 11, 13,14,15

Affected areas:

Main Level - Ambulatory Care Centre
Lower Level - Same Day Treatment
Lower Level - Near Shipping/Receiving
Lower Level - Area surrounding former print shop

During the scheduled downtime on September 17th, card swipe access will remain unaffected, as the hardware operates independently of the network. 
As long as the devices continue to receive power, authorized users will still be able to access the designated areas.
However, the CCTV system relies on network connectivity to stream footage to client PCs. 
As a result, live video will be unavailable during the outage and will resume once the network is restored.

Concerns or questions, please email, Hanushya P. Tiwari, eHealth Program Officer, Phone: 902-218-6958, Email: htiwari@ihis.org  

All data center services will NOT be impacted!

Upcoming planned outages:

Date

Backup Date

Outage
Window

TR

# Switches

Location

October 8th, 2025

October 15th, 2025

11 PM - 5 AM

TR10

6

Main Level - CTC

     

Total

6

 

         

 

October 22nd, 2025

November 19th, 2025

11 PM - 5 AM

TR4

7

Main Level - Radiology 24/7 (DI)

     

Total

7

 

         

 

November 19th, 2025

December 10th, 2025

11 PM - 5 AM

TR9

4

Main Level - Pastoral Care

November 19th, 2025

December 10th, 2025

11 PM - 5 AM

TR3

6

Lower Level - Unit 8

November 19th, 2025

December 10th, 2025

11 PM - 5 AM

TR8

3

Main Level - Unit 3

November 19th, 2025

December 10th, 2025

11 PM - 5 AM

TR16

2

Main Level - Near Main Elevator

     

Total

15

 

         

 

December 10th, 2025

January 21st, 2026

11 PM - 5 AM

TR12

10

Main Level - Emerg (ED)

     

Total

10

 

         

 

January 21st, 2026

February 11th, 2026

11 PM - 5 AM

TR5

11

Main Level - OR 24/7

January 21st, 2026

February 11th, 2026

11 PM - 5 AM

TR17

5

Main Level - Same Day Surgery 7am-7 PM

     

Total

16

 

 

 

 

 

 

 

February 11th, 2026

February 18th, 2026

11 PM - 5 AM

TR7

9

Upper Level - Lab

 

 

 

Total

9

 

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