CEO MESSAGE: Exciting Progress in Healthcare Transformation

September 26, 2024

Hi all, 

We are continuing to make excellent progress in transforming healthcare delivery on the Island through our existing workstreams and are excited to build on this momentum as we prepare to support more areas of Health PEI.   

The Transformation Office met with the Premier’s Office to provide an update on our significant transformation work thus far and demonstrated the dashboards being developed to highlight progress on our transformation priorities. 

We also hosted our September “Pulse Checks” for the Patient Medical Homes, Patient Registry, Workforce Recruitment, and Medical School Learning Support workstreams. These monthly meetings provide a structured approach to monitoring and collaboratively working towards key transformation milestones. 

Last week, I noted the Transformation Office is also preparing to support more areas of Health PEI, including the Patient Access & Flow; Diagnostic Imaging Backlogs; Surgical Backlogs; and Medical Leadership Supports. We have begun engaging individuals through diagnostic workshops to understand the current state, including key challenges faced to help plan for these workstreams. We will be continuing to engage the organization to plan for this work in the coming weeks. 

As always, I would like to thank our Health PEI team and health system partners for your incredible work and dedication as we continue our healthcare transformation journey.

To learn more about our progress across each of the transformation priorities this past week, please see the Transformation Update Report on the SRC. If you have any questions, or interest in any of the work, please reach out to the Workstream Directors or to Meghan Van Gaal, Director of the Transformation Office. 

Mel

 

Transformation Updates at a Glance:  

  • The Transformation Office presented transformation updates and dashboard walkthroughs to the Premier's Office. The team is hosting various Diagnostic Workshops to scope the upcoming TO priorities, including Patient Access & Flow, Diagnostic Imaging Backlogs, Surgical Backlogs, and Medical Leadership Supports. 
  • The Organizational Capacity team held their final workshop, focusing on prioritizing capacity building opportunities and sharing best practices on building a performance-based organization. Refinement of the culminating recommendations and implementation roadmap is underway. 
  • The Workforce Recruitment team continues to refine the future state physician recruitment process, while implementing interim solutions such as a Applicant Tracking System. They also conducted workshops with DHW and HPEI staff to design the future state organizational structure. 
  • The Patient Medical Home (PMH) team revised the PMH Operating Model, including a definition of the core services of a PMH. The team also progressed the development of the PMH Implementation Playbook to guide the rollout of new Medical Homes. 
  • The Patient Registry team finalized recommendations for future state policy, process, data and technology considerations for effectively managing unaffiliated Islanders, incorporating feedback from the workshops held.  
  • The Medical School Learning Support team gathered leaders from Health PEI and UPEI for the kick-off of the new Liaison Committee and a subsequent Critical Path Validation workshop to strengthen their alignment on the accountabilities and timelines of upcoming work. 
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