Who are patient and family partners?
Patient and Family Partners (PFPs) contribute in many ways throughout Health PEI. Some examples include participation in advisory groups, assist with development/review of new/revised education materials, assist in short-term quality improvement projects, contributing within one-time focus groups and in so many other ways. As such, PFPs are invaluable assets as we work toward improved health care services for Islanders.
Are you looking to give back to your community?
The benefits to becoming a PFP includes fostering and strengthening your community. Your volunteer time can offer a platform for acquiring new skills/contacts. It can also enhance an overall sense of well-being and from our PFPs feedback, “it just feels good”.
PFP applicants should be willing to actively participate in collaborative meetings (in person/virtual/hybrid). They should be comfortable speaking in groups, be able to actively listen and consider the needs and perspectives of others, and to see the "big picture." Lastly, they must be committed to improving quality in a constructive way.
We ask for a two-year commitment and that you attend up to 8 meetings a year or join some focus groups (or both). You must comply with Health PEI's codes of conduct and conflict resolution practices. You must also be willing to get a criminal record check (at no cost) and sign a non-disclosure agreement.
Should you wish to volunteer as a PFP, please complete the quick online Application to be a Volunteer Patient and Family Partner with Health PEI. If you know of anyone who may want to be a part of this program, this includes family, friends, neighbours, recent/current patients or if you are the parent/guardian of someone who wishes to volunteer, please feel free to send them this information.
Good News stories from our Patient and Family Partners who have had positive experiences within our health care system that are worth sharing. These individuals are now invaluable PFPs, and we thank them for it!
Patient Experience Resources:
- Patients Rights and Responsibilities Poster [PDF]
- for glossy 18x24 posters, contact patientexperience@ihis.org
PFP Forms:
- Current PFP Expense Fillable Form [PDF] (mileage and parking for meetings/events)
- PFP Direct Deposit Form [PDF] (reimbursement for above)
- Current PFP Request Form [PDF]
Health PEI Employees:
Should you wish to have a Patient and Family Partner join your committee, advisory group or you wish to conduct a focus group or survey that PFPs are needed to participate in, please complete the PFP Request Form above and email it to patientexperience@ihis.org. If you would like more information on how the Patient Experience/Patient Relations office can assist your team, please contact patientexperience@ihis.org or Tanya Murphy, Patient Experience Manager at tmurphy@ihis.org.