Patient and Family-Centered Care

WE ARE RECRUITING PATIENT & FAMILY PARTNERS

 

As the Patient Experience Office continues to work toward servicing the various areas of Health PEI and also prepare for our Orientation and Learning Day on Tuesday, October 8th, we need more Partners!

 

Patient and Family Partners (“PFP”s) contribute in many ways throughout Health PEI. Some examples include participation in advisory groups, assist with development/review of new/revised education materials, assist in short-term quality improvement projects, contributing within one time focus groups and in so many other ways.  As such, PFPs are invaluable assets as we work toward improved health care services for Islanders.

 

PFP applicants should be willing to actively participate in collaborative meetings (in person/virtual/hybrid), be comfortable speaking in a group setting, are able to actively listen and consider the needs and perspectives of others, are also able to see the "big picture" and are committed to taking a constructive approach to quality improvement.

 

In terms of the commitment, we ask that you are able to serve for a two-year term, attend up to 8 meetings annually, or be involved in a number of focus groups (or both), comply with Health PEI codes of conduct and conflict resolution practices, be willing to obtain a criminal record check (no cost) and sign a non-disclosure agreement.

 

The benefits to becoming a PFP includes fostering and strengthening your community, your volunteer time can offer a platform for acquiring new skills/contacts, it can enhance an overall sense of well-being and from our PFPs feedback, "it just feels good".

 

So, if you know of family, friends, neighbors or recent/current patients that you believe may enjoy the opportunity to volunteer as a PFP, or you yourself or you are a parent/guardian of someone who wishes to volunteer, please complete this quick form Apply to be a Volunteer Patient and Family Partner.

 

Good News stories from our Patient and Family Partners who have had positive experiences within our health care system that are worth sharing.  These individuals are now invaluable PFPs, and we thank them for it!

 

 

PATIENT EXPERIENCE RESOURCES:

 

PFP FORMS:

HEALTH PEI EMPLOYEES: 

Should you wish to have a PFP join your committee or need more information on how the Patient Experience office can assist your team, please contact patientexperience@ihis.org or Tanya Murphy, Patient Experience Manager at tmurphy@ihis.org.

 

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