Modernizing Health Care Connectivity Project - Rolling Network Outages
Access Switches - Scheduled Network Outage Notification - July 16th at QEH - Completed
Wi-Fi Controllers - Scheduled Network Outage Notification - August 6th at Multiple Sites - Completed
Wi-Fi Controllers - Scheduled Network Outage Notification - August 28th at PCH - Completed
Wi-Fi Controllers - Scheduled Network Outage Notification - September 3rd at QEH - Completed
Access Layer Switches - Scheduled Network Outage Notification - September 17th at QEH - Completed
Access Points Migrated to-date (PCH and QEH)
Access Layer Switches - Scheduled Network Outage Notification - October 8th at QEH - Completed
NOTE: Desk side support tomorrow will be done by onsite hospital desk top techs: Erik Brown, Jennifer MacDonald, Mike Boudreault
Access Layer Switches - Scheduled Network Outage Notification - October 22nd at QEH - Completed
Oct 22nd Outage Update:
We are pleased to confirm that the TR4 outage activity was successfully completed as planned.
Work began at 11:00 PM and was completed by 1:24 AM. All services have been fully restored, and operations have resumed to normal.
All post-cutover testing was successful, and no issues were reported. The Service Centre has been notified and provided with the All-Clear, along with escalation instructions for any network-related concerns at the CTC on Thursday, October 23rd.
QEH EUS and Network Operations teams will continue to provide on-site and remote support as required to ensure stable performance following the activity.
Access Layer Switches - Scheduled Network Outage Notification - November 19th at QEH - To Do
Impacted Areas:
Units 1-9 (All Units)
Infection Control
Classroom G
ICU/CCU: Critical Care
Admitting Records
L&D
Nutrition Services
Pastoral Care
ITSS EUS Office
Pharmacy
Staffing Office Room
Telecommunications
Doctor's Lounge
Physical Medicine
Upcoming Scheduled Outages:
|
Date |
Backup Date |
Outage |
TR |
# Switches |
Location |
|
October 8th, 2025 |
October 15th, 2025 |
11 PM - 5 AM |
TR10 |
6 |
Main Level - CTC |
|
Total |
6 |
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October 22nd, 2025 |
November 19th, 2025 |
11 PM - 5 AM |
TR4 |
7 |
Main Level - Radiology 24/7 (DI) |
|
Total |
7 |
|
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November 19th, 2025 |
December 10th, 2025 |
11 PM - 2 AM |
TR9 |
4 |
Main Level - Pastoral Care |
|
November 19th, 2025 |
December 10th, 2025 |
11 PM - 2 AM |
TR3 |
6 |
Lower Level - Unit 8 |
|
November 19th, 2025 |
December 10th, 2025 |
11 PM - 2 AM |
TR8 |
3 |
Main Level - Unit 3 |
|
November 19th, 2025 |
December 10th, 2025 |
11 PM - 2 AM |
TR16 |
2 |
Main Level - Near Main Elevator |
|
Total |
15 |
|
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December 10th, 2025 |
January 21st, 2026 |
11 PM - 2 AM |
TR12 |
10 |
Main Level - Emerg (ED) |
|
Total |
10 |
|
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January 21st, 2026 |
February 11th, 2026 |
11 PM - 2 AM |
TR5 |
11 |
Main Level - OR 24/7 |
|
January 21st, 2026 |
February 11th, 2026 |
11 PM - 2 AM |
TR17 |
5 |
Main Level - Same Day Surgery 7am-7 PM |
|
Total |
16 |
|
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February 11th, 2026 |
February 18th, 2026 |
11 PM - 2 AM |
TR7 |
9 |
Upper Level - Lab |
|
|
|
|
Total |
9 |
|
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